Q & A
About Us
Welcome to our premium lingerie metal accessories company, where we specialize in producing high-quality items such as metal front closures, garter clips, hooks, sliders, and more. With a focus on customization, we cater to the unique needs of our clients, ensuring that each product meets their specific requirements. Whether you're a designer or a brand looking for bespoke solutions, we are dedicated to providing exceptional products tailored to your vision. Experience excellence in every detail with our custom metal accessories.
INFO
SHIPPING & RETURNS
SHIPPING DETAILS
All orders will be processed and shipped within 48 hours, with possible delays during holidays.
1. Orders totaling less than $10 require an additional shipping fee.
2. Orders totaling $10 or more qualify for free standard shipping, with an estimated delivery time of 5-15 days.
3. For orders totaling $500 or more, we offer complimentary expedited shipping via carriers such as DHL or FedEx, with an estimated delivery time of 3-8 days.
4. Additional express shipping services are available at an extra cost, which will be borne by the buyer.
5.If your country has any import taxes or customs charges, the customer is responsible for paying these.
RETURNS
We strive to provide as accurate photographs and descriptions of our products as possible, but if you have any additional questions, please feel free to contact us.
Please note that we do not offer refunds unless the product itself is faulty. If such an issue arises, please contact us within 3 days of receiving your order, providing photographs of the fault if possible, and quoting your order number, via email at janetse0516@hotmail.com.
WHOLESALE
We offer a comprehensive wholesale program with competitive pricing and flexible order quantities, tailored for retailers, distributors, and bulk buyers. Contact us to discuss your wholesale needs and partnership possibilities.
To assist you, kindly provide:
1. Product name/description
2. Quantity required
3. Shipping destination
4. Any specific customization needs, if applicable
We'll promptly offer tailored pricing and shipping options once we receive this information.
Business Cooperation
We can provide various custom services for you, including product combinations, simple packaging, outer packaging featuring your store name and contact information, as well as drop shipping services.
CONTACTS US
WHATSAPP:+86 18929643271
E-Mail：janetse0516hotmail.com